Personal Information Collection
The Company collects the following personal information for customer consultation, inquiries, and complaints settlements, and is collecting the following personal information for service applications and etc. :
• Collection Items: Name, Phone Number, Email, Connection IP
• Collection Method: User's voluntarily preparing or automatic collecting through the online counseling bulletin board on the website
Personal Information Collection & Its Use Purposes
The Company utilizes collected personal information for the purpose of the following
• Customer Inquiries, Civil Complaints, Fact-checking (including additional verification) of inquiries and civil complaints, and notification of processing results, etc.
Personal Information Retention and Its Use Period
In principle, the corresponding information shall be destroyed without delay after the purpose of collecting and using personal information is achieved.
However, if it is necessary to preserve it pursuant to the regulations of the relevant law, the Company preserves the membership information for a certain period of time as prescribed by the relevant laws and regulations as follows :
• Retention Items: Name, Phone Number, Email, Connection IP
• Retention Basis: Consumer Protection & Data Management
• Retention Period: 1 year
Records on consumer complaints or disputes treatments: 3 Years (Consumer Protection Law in E-Commerce)
Personal Information person in charge
Name : Abdallah Elmughrabi (Specialist, Overseas Sales Division)
E-mail : abdallah@ibex.co.kr
Tel : +82 2-1600-7091
Mbl : +82 10-4084-4463
FAX : +82 70-4759-7056